ATTL - Driver Support Center
On this page, you can find information about using the ATTL - Driver app, signing in, managing transfer assignments, notifications, location permissions, and receiving technical support.
What is ATTL - Driver?
ATTL - Driver is an operations app available exclusively to drivers authorized by Airport Taxi Transfer Line.
Drivers can use the app to view assigned transfers, access trip information, receive notifications about new assignments, and update transfer statuses.
How do I use the app?
Sign in to your account
Sign in using the phone number, email address, or account credentials provided to you by ATTL.
View assigned transfers
Check your upcoming, active, and completed transfer assignments from the main screen.
Review transfer details
View the pickup time, pickup location, destination, passenger details, and booking information from the assignment details screen.
Update the assignment status
Accept the assignment and update the required operational statuses throughout the transfer process.
Notification and location permissions
Notifications must be enabled so that you can receive new transfer assignments and assignment updates on time.
To support the proper operation of transfer services, the app may request access to your location while the app is in use or when required by an active assignment.
- Open the Settings app on your phone.
- Select ATTL - Driver from the list of apps.
- Make sure notifications are enabled.
- Enable the location permission required by the app.
- Make sure battery-saving or focus modes are not blocking notifications.
Frequently asked questions
I cannot sign in to the app. What should I do?
Check your internet connection and the account details you entered. If you are unsure whether your account is active, contact the ATTL operations or support team.
I am not receiving notifications for new assignments.
Check your phone settings and make sure notifications are enabled for ATTL - Driver. Silent mode, focus mode, and battery-saving settings may delay or block notifications.
I cannot see an assigned transfer in the app.
Close and reopen the app, then check your internet connection. If the transfer still does not appear, contact the operations team to confirm that the assignment has been allocated to your account.
I changed my phone. What should I do?
Install ATTL - Driver on your new phone and sign in using your existing account. Contact the support team if you experience any issues during account verification or sign-in.
How can I delete my account?
You can submit an account deletion request through the support channels listed below. After your identity and account ownership have been verified, your request will be processed in accordance with applicable laws and data-retention obligations.
Technical support and contact
When reporting an issue with the app, please include your phone model, operating system version, and a brief description of the problem. This information will help us resolve the issue more efficiently.
Privacy and account management
For detailed information about how your personal data is processed, stored, and protected, please review our Privacy Policy.